In October 2014, InterBe launched a Transformational Leadership Programme for Somerset Care. The organisation was facing challenges with staff turnover and was looking for ways to extend the length of service of frontline care staff. It was keen to improve communication and encourage more empowering conversations between managers and frontline staff. It had been through a period of transition and wanted to improve cohesion in the management team and support the development of empowered leadership.
Ultimately, its aim was to create real and lasting organisational change and to engender a new culture built on qualities such as respect, compassion, trust, empathy and fairness.
InterBe created a transformational training programme backed by one-to-one Narrative Coaching. The impact across the organisation was huge.
This is Sue’s story…